Management of reports
|
(number) |
2011 |
2012 |
2013 |
|
Internal control system reports sent to Internal Audit by area reported |
86 |
86 |
110 |
|
- procurement |
25 |
31 |
40 |
|
- human resources |
7 |
9 |
11 |
|
- legal affairs |
0 |
0 |
0 |
|
- commercial |
18 |
9 |
7 |
|
- administration and finance |
2 |
7 |
4 |
|
- assets acquisition |
0 |
0 |
0 |
|
- contractual management |
8 |
9 |
22 |
|
- logistics |
9 |
6 |
1 |
|
- other corporate areas (security, HSE, etc.) |
17 |
15 |
25 |
|
Internal control system reports closed in the year owing to completion of investigations |
88 |
86 |
101 |
|
- grounded for which corrective actions were taken on the Internal Audit system |
3 |
7 |
12 |
|
- grounded for which measures were taken against employees/suppliers and other corrective actions were taken (against clients/managers/agents/third parties; technical/operational interventions; complaints to public authorities, etc.) |
9 |
14 |
18 |
|
- ungrounded with actions |
26 |
23 |
27 |
|
- generic |
14 |
5 |
4 |
|
- ungrounded |
34 |
37 |
40 |
|
Reports on Other matters sent to Internal Audit by area reported |
68 |
87 |
120 |
|
- human resources |
18 |
33 |
37 |
|
- Code of Ethics |
42 |
43 |
71 |
|
- relations with third parties |
8 |
5 |
12 |
|
- others |
0 |
6 |
0 |
|
Reports on Other matters closed in the year owing to completion of investigations |
90 |
77 |
99 |
|
- grounded for which improvement actions were taken |
0 |
2 |
2 |
|
- grounded for which measures were taken against employees/suppliers and other corrective actions were taken (against clients/managers/agents/third parties; technical /operational interventions; complaints to public authorities, etc.) |
13 |
12 |
12 |
|
- ungrounded with actions |
19 |
12 |
26 |
|
- generic |
2 |
7 |
5 |
|
- ungrounded |
56 |
44 |
54 |
From January 1 to December 31, 2013, 357 reports were received, grouped together in 230 files, 110 (48%) of which concern topics relevant to the “Internal control system” and 120 of which relate to “Other matters” (52%). In the same period, 200 files were archived in total, 101 of which concerned the “Internal control system” (51%) and 99 of which concerned “Other matters” (49%).
The audits carried out on the 200 files archived in 2013 had the following results:
- for 44 files (22%) the audits confirmed, at least in part, the content of the notification and the appropriate corrective actions were taken;
- for 147 cases the audits did not find any evidence to confirm the facts reported; nevertheless for 53 files (27%) improvement actions were taken in any case by the company structures involved. In conclusion, improvement actions were adopted in 49% of cases;
- in 9 cases the facts reported were found to be of a generic nature.
The number of reports received through active channels of communication in the last three years confirms widespread awareness of the reporting procedure (Whistleblowing procedure).
