Eni has conducted a study on the company’s system of industrial relations. in collaboration with SDA Bocconi.
The aim of the research project was to map the eni industrial relations system, with a specific focus on transnational agreements. The Countries involved in the research were Italy, France, Germany, UK, Norway, Russia, Hungary, USA, Venezuela, Algeria, Egypt, Libya, Angola, Nigeria, Congo and Kazakhstan.
The research project produced new insights into many aspects of the system of industrial relations at an international level through a mapping of the process of industrial relations in different Countries, while at the same time analysing the contexts of different Countries from a legislative and economic perspective. This analysis enabled the identification of the structure of the process of labour relations in terms of the actors involved, mechanisms of coordination and the management of relations through a detailed analysis of the specific issues involved (working times and hours, remuneration structure, industrial action, reorganisation and restructuring, corporate welfare, trade union rights, safety, etc..). The issues examined were integrated into a summary document that outlined the analysis by Country along with the mapping of the process of labour relations. After this process, best practices in labour relations were identified with reference to a selection of significant competitors.
Given the positive results of the study on industrial relations, during 2013 a new more operational project was initiated with the aim of defining a model for the governance of industrial relations issues at a global level according to a consistent approach that nevertheless respects territorial specificities.
After defining the elements of the main institutions to be analysed and the scope of the Countries concerned, the new project team began mapping and the collection of all collective agreements of economic/legislative importance. Particular attention was paid to obligations of information and consultation, welfare, remuneration structure and processes of reorganisation and restructuring. At the same time as the start up of the project, an information system was established that permits, in a perspective of knowledge sharing, consultation of all trade union-related documents. In addition, a specific operational statement will be prepared for industrial relations issues, which, while respecting specific laws, will define procedures for the management of trade union issues.
In May 2012, as part of an effort to highlight operational excellence by encouraging and improving the balance between the private and professional lives of its people in different business areas, eni began an experimental project in telecommuting. The pilot project involved about 150 employees, working across the Country, mainly in administrative roles (Accounts Payable) and the downstream oil business (sales support, back office, maintenance).