Under the local investment strategy, communities are involved from the outset

In Nigeria, the Community Relations Manager conducts various mediation activities to prevent or resolve disputes, in order to build relationships between eni and local communities and facilitate company operations. The main results include: indemnities paid for spills caused by equipment malfunction and the relevant clean-up activities, agreements on initiatives to benefit local communities and resolution of protests raised by the local communities in relation to the construction activities carried out by eni.

In 2013, important issues such as social security, contract management, and plant supervision were discussed with the community through 20 meetings involving local representatives from the Commission for community development, advocacy groups, young people and some women’s groups. A grievance mechanism is in place in Pakistan, too.

The Community Relations & Land Advisor is responsible for receiving and investigating complaints based on the detailed information gathered, as well as advising Management on remedial actions.

In Kazakistan (KPO) all community development programmes provide for structured community involvement through the Village Councils.

Participation in development>

Under the community investment strategy, communities are involved from the outset in defining the hand-over mechanisms for transferring the management of projects to local stakeholders.

In Kazakhstan (KPO), all community development programmes provide for structured community involvement through the Village Councils. Village Council meetings are held by the Consortium, and local community representatives and local authorities take part to it.

The main purpose of the Village Councils is to create a forum where parties and community representatives can share information and ideas about KPO’s role in the economic, social and cultural life of the region, and discuss openly the questions raised by the local population about the Karachaganak field.

In the Republic of the Congo, the Integrated Hinda Project (IHP) is aimed at strengthening eni’s presence in the area and improving the living conditions of the populations surrounding the M’Boundi field. The project involves 22 villages in the Hinda district, and a total population of over 25 thousand people. It covers a number of linked areas: education, health, access to drinking water and improvements in agricultural production. The interventions are planned and monitored using a management system which uses technical committees to coordinate relevant government ministries and services. The management system was established by an agreement signed by eni Congo and the central government. In 2013, 13 coordination meetings were held with the project technical committees.